I cannot speak more highly of my experience with my recent purchase of a second hand car from Acklam Car Centre. I was looking for a good quality second hand car but i didn't want the hassle of dealing with pushy salespeople in car yards. At the same time I didn't want the risk of buying privately. I knew what i wanted and fortunately Acklam Car Centre had the car for me. Acklam Car Sales went out of there way to make the transaction as painless as possible, making sure the car was right and ready for me to collect. Acklam Car Centre clearly displayed a genuine passion for the customer. They exuded enthusiasm for the vehicle itself and shared my excitement for my purchase. They showed excellent customer service, they gauged my needs and interests and ensured my satisfaction. They seemed to be looking at what more they could do for me and the car, going that "extra mile". They were honest and upfront in our interactions and constantly kept me informed about the progress of the purchase. Unlike most car salespeople I have come across who are sales-focused Acklam Car Sales is more so dedicated to the customers. I will certainly be recommending Acklam Car Sales to others. A particular thank you to the guy who does the handovers , very polite excellent customer service. I would recommend dealing with Acklam Car Centre Ltd if you are looking for a quality car at a good price, The car i purchased is fantastic but more importantly we are very appreciative of your service.
D Waters - Middlesbrough
Being a bit of a car addict, this was quickly recognised by one of the managers, who personally ensured that all my requirements were covered from valeting, documentation, aftersales and a warm welcome anytime when passing. On this basis I will continue to trade with Acklam Car Centre and recommend this service to any person who is planning to change their car.
Acklam Car Centre is the finest garage around the North East. I looked around all the local garages when I wanted to change my car a number of years ago and at this time I found my perfect car at Acklam Car Centre. I met one of the sales managers and the team who treated me very well, since that day I have never been anywhere else when I have fancied changing my car. Over the years I have changed my car six times and cannot fault the service that I have received from everyone that works at Acklam Car Centre.
I just had to write to say what a great service i received from the team at Acklam Cars. From the moment i walked into the showroom i was made to feel my needs were catered for from picking the car to sorting out the finance to preparing my car to such a high standard. I would like to thank Greg (the Salesman) and to Andy who handed the car over to me. Top service time and time again. This is my sixth car i have bought from Acklam Car Centre and i'm sure i will be back again to buy the seventh ! Many Thanks
Mr A Jones - Ingleby Barwick
Regarding my purchase in December, I just want to recommend & congratulate Acklam Car Sales for there professionalism and organisation. The sales team are well organised and professional (No Heavy Sales Pitch) and the Valeting of the car was exceptional. I would just like to say to Sales Representative Greg, Thank you for your help and after sales advice.
Paul Druery - Middlesbrough